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FAQ

Terms and conditions

TERMS OF SALES

1. Control 
You can place your order online from this website. ONLINE SHOP WORLD BELGIUM ARGAN .The order can be registered on the Website (argane.be) that if you have clearly identified. Any order implies express acceptance of these terms of sale and the prices and descriptions of products sold. 
All prices on this website include the Belgian VAT at 21% except for food products which include 6% VAT 
We are required to fulfill orders received on the website only in the stocks of selected products. If the item is sold, you will be required immediately informed of the stocks


2. Safety

Paying by card is performed by our partners Paypal and SKRILL, HIPAY. All transactions between customers and us, and between us and PAY PAL, SKRILL and HIPAY, is always protected and saved using standard means of security (SSL / HTTPS). The terms and conditions of your bank company are valid except in case of use of the card ban. Your card number and personal capacity information is protected by PAY PAL, SKRILL HIPAY and will not be disclosed to other companies. We strictly forbid to store the credit card numbers

3. Condition and shipping costs

A: For Belgium 
Our parcels are sent by post by sending B Pack 24 - Shipping 6 € .20 
For orders made on www.argane.be whose amount is equal to or greater than an amount of € 39.00 uros, the shipping costs are FREE for mailings in Belgium only. 
Sending packages is not guaranteed against loss and destruction.

B: Other Countries 
EUROPEAN UNION: Prices of Shipping of the Effective Post 
THE REST OF THE WORLD: Rates the shipping price of mail in force 
The mail rates in Belgium are visible on the website of the station in Belgium: http://www.laposte.be/ 
For further information thank you to contact us by email [email protected] 
We are not responsible for loss, theft or damage to the goods during postal transport. 
Furthermore we shall not be liable for the reimbursement of delivery fees, néanmois recently, we signed a contract with the post office and insurance to a maximum of € 500.00 to cover the losses and deteriorations of parcels sent to Belgium


4. Payment 
You can pay by credit card via our partner Pay pal, Moneybookers, Hipay or anticipatory European bank transfer to our Bank Account BNP PARIBAS FORTIS 
ARGAN ARGANE SOUSS 
Bank: BNP PARIBAS FORTIS 
IBAN: BE24 0016 1705 2038 
BIC CODE: GEBABEBB


5. Card Payment Condition 
We accept via Paypal and Moneybookers, Hipay, all credit cards including Visa, MasterCard, Eurocard, Carte Bleue. Paying by card is performed by our partner Paypal, Moneybookers and Hipay and has the best conditions of bank security.


6. Delivery 
In Belgium from 1 to 5 business days upon receipt of payment. You can follow the progress of your shipment (www.bepost.be) via the tracking No. of your shipment. 
Countries orders are shipped the day of receipt of payment. 
You will receive your order in 5-20 days depending on the payment method and the destination. 
Delivery times for European Countries, will depend mostly foreign posts. A tracking number B World Pack can be sent with your request.


7. Out of Stock 
If any of our product is temporarily out of stock we will retain all products of your order until we can you deliver your entire order. We are committed to make contact by email to arrange an installment.In this case, the second shipment will be at our expense.

8. Guarantees and Responsibilities 
You benefit from the legal guarantee against hidden defects on the products delivered. They are guaranteed against defects in materials and workmanship for a period of one month from the date of delivery. 
Under this warranty, the only obligation of the seller is to replace the product found defective by its services, excluding any interest or damage compensation 
Products Site http://www.argane.be / should be kept away from moisture, temperature too high or too high brightness

Will therefore be excluded from the guarantee that the products have not been stored in the above conditions. 
We are not responsible for loss, theft or damage to the goods during postal transport. 
Furthermore we shall not be liable for the reimbursement of costs of delivery. 
Furthermore, we will not be held responsible for any consequential or failing delay or failure on the occurrence of an event of force majeure or for any order which would have been placed by a minor, the parents whether or not authorized this command . 
We have, for all stages of accessing the site, the ordering process, delivery or subsequent services, an obligation of means. 
Our responsibility could not be engaged for any inconvenience or damage arising from the use of the Internet, including a break of service, external intrusion or presence of computer viruses or any other incident of force majeure, in accordance with jurisprudence . 
Moreover, it is specified that the ownership of the products ordered will be transferred to you only as full payment of the invoice price, including processing fees, delivery and payment.

9. Right of withdrawal 
If you are a consumer under the Act of 6 April 2010 on market practices and consumer protection, you have the right to cancel an order within 14 days after receipt of the products (this does not apply not businesses). If you want to return us our products within 14 days, you must contact our Customer Service by email ( [email protected] ) For them of your desire to return our products. Include your order number and the reasons why you want to cancel your order, you will receive instructions on how to proceed via e-mail. 
Caution, do not forget to take care of the goods as it is in your possession, damaged or used products will not be accepted. Additionally they should be returned in their original packaging. 
The return costs of our products are at our expense. 
The return of products is at your own risk. 
If all conditions are met, the order amount will be refunded 
The right of withdrawal do not apply to: 
• Items damaged, soiled, worn, repaired by third parties and / or buyer. 
• Incomplete items (parts, manual and / or missing accessories) 
• Items whose packaging is not original 
In case of improper returns, we reserve the right to refuse a subsequent order from a customer.

10. Personal data 
Your personal data are required to process your order and can not at any time be sold, marketed or rented to third parties. 
You have a right to access, modify, rectify and oppose on your personal data by contacting us at: [email protected]


11. Intellectual Property. 
We own all the Intellectual Property Rights and Industrial (copyright, industrial designs, trademarks, software, databases ....) Regarding all elements of this website, whether visual or audio, including the underlying technology. They remain our sole and exclusive property. 
The information, logos, designs, trademarks, designs, slogans, graphic charts, and in general, announcements and their contents (products sold) etc. accessed through this Web Site are also protected by the law of intellectual and industrial property. Unless we have expressly authorized you to do this, you may not modify, reproduce, lease, loan, sell, distribute or create products or original and derivative works based in whole or part on the elements present on the this Website. It is therefore prohibited (and the user can grant others permission) copy, distribute, modify, create a derivative work product or original or identical, similar or competing with distributed and sold items on this Website , reverse engineer, disassemble or otherwise attempt to find the source code, sell, assign, sublicense or transfer in any way whatsoever any right pertaining to this Website and its contents. 
If you have a website personally and want to place, for personal use on your website a direct link to the home page of this Website, we thank you ask us beforehand. In all cases, any link must be removed on request from us.


12. Acceptance of conditions of sale 
The client acknowledges having read at the time of taking the order, the general sales conditions set out in these pages and expressly accept them without reservation. 
Indeed, the fact of placing an order on this website wins full acceptance of these Terms and Conditions which are available at any time on this website, including at the time of recording of the order.Unless proved otherwise, the data we record constitute proof of transactions and their date. 
The General Conditions of Sale constitute the entire agreement between the parties and supersede any other document. If a condition is found to be lacking, it would be considered to be resolved by the procedures in force in the remote sales sector whose companies are headquartered in Belgium.


13. Expenses related to VAT 
The amount of your order includes 21% VAT for all products except food products which include 6% VAT. All prices mentioned on www.argane.be VAT inclusive (including VAT) If you are VAT registered, mention it when ordering in the comments area. 
ARGAN ARGANE SOUSS reserves the right to change product prices at any time but the products are billed based on rates in effect at the time of order entry.

14. Applicable Law and Courts 
In case of dispute, the courts of Brussels in Belgium are the only competent and Belgian law will apply.


15. Contact Us (Courier) this address is not a store. 
ARGAN ARGANE SOUSS 
I Errami 
No. Company / VAT number: BE 0884.438.377 
Bank: BNP FORTISPARIBAS 
IBAN: BE24 0016 1705 2038 
BIC CODE: GEBABEBB 
Tel: + 32/486 961 246 

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